Wow! I reviewed ALL Blenders before the purchase. I had to have a large motor to accommodate the amount of use this blender is going to get. It is the only one I could find before stepping up to a Vitamix type (4x more in price) blender - 2-HP (1500 watt) It came out of...
Wow! I reviewed ALL Blenders before the purchase. I had to have a large motor to accommodate the amount of use this blender is going to get. It is the only one I could find before stepping up to a Vitamix type (4x more in price) blender - 2-HP (1500 watt) It came out of the box & onto the counter were it was used immediately. Working like a charm. Yes, It''s loud, I''m crushing ice; yes you have to read how to use it, it''s a LARGE blender. The are 4 "blades", 2 huge containers & 2 personal size containers. It is exactly what I needed. There is a year warranty so if breaks in a year, I''ll get a replacement. If it breaks after a year, then I at least got my money''s worth! I love it & since I don''t have the means to upgrade to the Vitamix/Blendec type, I am thrilled to find all the quality features in the Ninja Mega System.
Update: 10/21/2017 Guess who''s blender stopped working? Mine. Was making a lunch shake & it simply stopped. My husband knew the motor was dead but he''s not a professional..so who knows. Found my receipts (as I knew that I have a 1 year limited warranty) a copy of the order & called Amazon. Amazon explains that I needed to give the manufacturer notice & they should be able to fix it. But also made me aware that if the manufacturer, EuroPro, didn''t make it right, please contact Amazon again. Never figured that I''d need them to assist...this is EUROPRO..Shark, Ninji you know, reputable? I called EuroPro & the 1st time they said that the safety breaker went off. It wasn''t broken. Asked me to "reset" it. So that didn''t work. Called EuroPro back & spoke to Customer Service, who also wishes to walk me through how to "reset" the system. There''s no resetting the system, the motor''s burned! Finally made them understand that & the customer service rep. states that this kind of repair isn''t worth it for them to take their system back, would I be happy with a new base unit that EuroPro would send out today. Yeah, that''s acceptable...except for the nagging little voice in my head that''s going.."hey I paid good money for this system & they are acting like I committed a felony...rather than kiss up to me because they product proved to be LESS THAN ACCEPTABLE in my estimation. A new motor/base was what I needed to make the system work as good new again. Now remember, EuroPro said that they didn''t take the base units back because it wasn''t worth it them. Along with sending a new base unit, they was $20.00 restocking/partial return shipping fee. Nope, not doing that. Why should I have to pay anything when they warrantied their product for 1 year. They were so sure that nothing would go wrong with their product, that they would replace it for free! So I explained to the customer service rep. that the situation was not the same. They didn''t want their broken base unit back, so they weren''t restocking anything & there was no partial shipping charges to be concerned about because there was no item being returned! Wouldn''t pay the fee. Called Amazon & explained what happened. Didn''t give me a ration of bunk, no lecture, made a suggestion & stated that they would handle it & they did. I think that EuroPro should be ashamed that 1) That the product doesn''t live up to Ninji''s stated expectations 2) That they gave a customer a hard time for no reason. How does this show me that you appreciate my business? Bought 12/29/2016, Died 10/21/2017